Contact
Contact Watchtower
Questions about the product, pricing, billing, or your account? Reach out and we’ll help point you in the right direction.
We’re here to help
Whether you have a product question, need help understanding a monitor type, want guidance on plan differences, or need assistance with your account, you can reach out directly by email.
Watchtower is built to make monitoring clearer and more practical, and that same clarity should extend to support and billing communication too.
- • We usually reply within 1 business day.
- • Clear questions help us respond faster and more accurately.
- • If your message is account-related, include the email tied to your Watchtower account.
Support
For product questions, setup help, monitor issues, alerting questions, and general account support.
support@watchtower247.comBilling inquiries
For subscription questions, invoices, billing issues, refunds, cancellations, and plan-related help.
billing@watchtower247.comNot sure where to start?
If you are still deciding which plan fits your needs or want to understand what Watchtower can monitor, the pricing, features, and blog pages can help you get oriented before you reach out.
Ready to start with Watchtower?
Create your account, begin with Free, and move to Premium when you need broader monitoring, faster checks, more alerting options, and an ad-free experience.